China IT Operation and Maintenance Management Industry Operational Mode Research and Investment Forecast Report

IT operation and maintenance management is an important component of enterprise informatization construction, which refers to adopt professional information technologies to comprehensively manage the soft and hard environment, computer network and communication net work, application system and operation & maintenance services procedure for users, aiming at guaranteeing the usability, safety and business continuity of system and network, especially insuring the 7×24 hours stable and reliable operation of enterprise key business, and improving its operation efficiency and services quality.

Globally, IT operation and maintenance management industry has fast development in recent years. There are more than 20,000 leading enterprises in all kinds of industries and many governmental organizations successfully implementing IT operation and maintenance management. In some developed countries and areas, such as US and Europe, the IT operation and maintenance market is relatively mature. China IT operation and maintenance market size is gradually expanding in recent years, and for a long run, with the rapid development of domestic economy, the improvement of enterprise informatization and the increase of market competition, enterprises will strengthen internal control, as well as conduct precise, fine and specific management. As an indispensable organic part of enterprise informatization construction and the precise, fine and specific management, IT operation and maintenance management will be adopted and conducted by more and more enterprises or organizations, thus its market size will be greatly expanded.

The domestic IT operation and maintenance market consists of 3 camps. The first camp has IBM, BMC and HP, which are all international giants. Their products are strong and good, but the price is high; the demand analysis, technical support and customer service for localization are not careful and fine enough. In a word, the cost performance is not high enough. The second camp has Ultra power, BOCO Inter-Telecom, ZZNode Technology, Dragon Flow Networks, Mocha, which are domestic well-known enterprises. They have high cost performance and good local services, but they meet many technical bottlenecks and can't achieve the goal of telecommunication level application; especially for those super business and key business, they can't do anything. The third camp has hundreds of related software manufacturers, with simple kind of product. They compete with other enterprises depending on cost advantages, mainly to meet the IT operation and maintenance management demand for relatively small-sized enterprises.

With the growing competition in IT operation and maintenance management industry, acquisition and capital operation among the IT operation and maintenance management enterprises become more and more frequent. The domestic excellent IT operation and maintenance management enterprises pay more attention to the industry market research, especially the in-depth researches on the industry development environment and product buyers. Because of this, a large number of excellent IT operation and maintenance management enterprises rise up rapidly and gradually become leading corporations in IT operation and maintenance management industry!

With Forward’s long-term tracking and collecting market data of IT operation and maintenance management industry, we roundly and accurately analyze the industry structure system for you from the view of mastering the whole industry. This report mainly focuses on analyzing China current IT operation and maintenance management industry’s development size, development speed and operational conditions, depending on the market environment of current IT operation and maintenance management industry and relying on its demand. Meanwhile, with comprehensive and specific first-hand market data, Forward helps you to grasp the market and development trends of IT operation and maintenance management industry, so as to win advantages from competition!

Here, we would like to express our sincere gratitude to State Information Center, Bureau of Statistics of China, International Information Research Institute, Chinese Academy of International Trade and Economic Cooperation, Tsinghua University Library, Development Research Center of the State Council and Beijing Essence Forward Research Center, for their great support when we conduct this report!

Notice: All the market data, especially corporations' ranking data in the report, only for business reference. Please do not take the data for enterprise publicity. Thank you! Or Forward shall not take any responsibility for any consequences!

Qianzhan Business Information Co., Ltd. Industry Research Center
Research Team of IT Operation and Maintenance Management Industry